Privacy Policy

Effective Date: 22 November 2024

Extra Foods (“we,” “our,” or “us”) is committed to protecting the privacy of visitors to our website (https://extrafoods.com.au/). This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with the Australian Privacy Act 1988.

1. Information We Collect

We may collect the following types of personal information from users:

  • Contact Information: Name, email address, phone number, and address if provided via contact forms.
  • Feedback and Suggestions: Any comments or feedback submitted on our products.
  • Website Usage Information: Data collected through cookies or other tracking technologies, including IP addresses, browser type, and pages visited.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To respond to your inquiries and provide support.
  • To improve our products, services, and website functionality.
  • To monitor website performance and analyze user behavior.
  • To comply with legal and regulatory requirements.

We do not sell or rent your personal information to third parties.

3. Sharing Your Information

We may share your personal information in the following circumstances:

  • Service Providers: With trusted third parties who assist in operating our website or business, subject to confidentiality agreements.
  • Legal Requirements: When required to comply with the law or protect our legal rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyze website traffic. By using our website, you consent to the use of cookies. You can control or disable cookies through your browser settings.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of third-party websites you visit.

7. Accessing and Updating Your Information

You have the right to access, update, or delete your personal information. To make a request, please contact us using the information below.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us:

  • Email: sales@extrafoods.com.au
  • Phone: [Insert Contact Number]
  • Address: 32-34 Berends Dr, Dandenong South VIC 3175

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page, and the “Effective Date” will be revised accordingly.